Frequently asked questions

« Frequently asked questions

My internet connection is not working. Who do I contact?

The ElliNet helpdesk is available from Monday to Friday between 9.00 am and 3.00 pm. Tel. 013-339 0900; calls from a landline will be charged a local call charge and calls from a mobile will be charged an operator-specific charge.

You can also contact the helpdesk by email at